Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home and sewing essentials, which is why we offer a 30-day return window for items in their original packaging. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to enter your order number and email address to start the return process.

• 2.
  Prepare the Package

  Securely pack the item in its original box with all manuals and accessories, then attach the prepaid shipping label provided via email.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our distribution center.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned product, your refund will be processed back to the original payment method within 7-10 business days.